Frequently Asked Questions

It is very important to remember that Dr Luz Feldmann does NOT act as a primary care physician. Because you can message us online during business hours, we are often able to guide you in regards of the best action for you: ie: going to a Urgent care center vs a walking clinic for your PCP and very occasionally prescribing an antibiotic for a minor infection such as a sinus infection or bladder infection.

It is important to note the following however:

• We do not fulfill an insurance company’s requirement for an in network primary care physician as we are not in-network with any insurance plan.
• We will make every effort to make you fully aware of any additional lab fees that may be incurred and to give you the opportunity to choose which lab tests you feel comfortable paying for.
• We do not have a 24-hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency you would need to visit an ER or urgent care center.

• Most lab tests ordered by a Forever Wellness physician will be billed as part as your  membership package. 
• Some lab tests we offer as part of our functional medicine testing program may not be covered by insurance and in these cases you will be charged  either as a fee for a particular test by the lab or through Forever Wellness.
• The specific tests ordered will be personalized to you based on your initial evaluation with an Forever Wellness doctor and may include blood saliva urine or stool testing.
• We will make every effort to make you fully aware of any additional lab fees that may be incurred and to give you the opportunity to choose which lab tests you feel comfortable paying for.
• You are under no obligation to purchase any specialty testing.
• Should any lab results indicate you may need further testing you will be directed to continue your care with your primary care physician or a relevant specialist, or should you choose you may continue to work with your Forever Wellness physician.
• At home test kits: If a lab test kit is mailed to you by Forever Wellness, you will be charged the day the kit is mailed.
• If your particular insurance company only pays for blood work done at a particular lab facility like LabCorp, you must inform us of this in advance of having blood work done. Most insurance plans cover labs done by major national labs – however, including Bioreference, which is a lab often used by Forever Wellness because of their favorable pricing policies for patients.

Do you have questions about starting your path back to health? Our patient coordinator is standing by, happy to answer any questions you have to determine if our approach is right for you.

Do you have questions about starting your path back to health? Our patient coordinator is standing by, happy to answer any questions you have to determine if our approach is right for you.